User accounts can be deactivated in three places. NOTE: This action is independent of the other actions that are discussed in this article and can be done independently or in conjunction with them. A deactivated user can be reactivated, and their access will be restored. It has no impact on any activities in your Community (such as discussion posts and library uploads) that the user had performed prior to being deactivated. Deactivate a user accountĭeactivating a user's account prevents the user from logging in to your site. Manage community memberships in the AMS/CRM database only. If you have an AMS-managed Higher Logic site, do not use the Remove option to remove a member from the Community. IMPORTANT: The behavior of the Deactivate and Delete actions is the same in AMS-managed Higher Logic sites, and these actions will not be overwritten by a sync with the integrated AMS database. They are designed to be used independently but can be used together for more comprehensive user-management. You take these actions in different places and they have very different results.

Remove a user from the community (refer to Remove a user from the community, below).

Delete a user's personal data (refer to Delete a user's personal data, below), and/or.

Deactivate a user's account (refer to Deactivate a user account, below),.

Manage user accounts and dataĪs a Super Admin, you have a few options when it comes to managing user accounts and data. This has the same affect as the Users List page deactivate option. NOTE: On the Admin tab of user profile pages, there is a disable option (refer to User Profile page, below). This article discusses the distinctions between and impact of the deactivate, delete, and remove options in your Higher Logic site.

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